management & consulting services
Mystery Shop Services
Who better to shop your properties and give you a full report on strengths and opportunities for greater success than the guru herself?
Ask Michelle about creating a custom shopping report tailored to fit your best practices and hot buttons!
Virtual shop – $45 per property
Telephone – $125 per property
In Person – $250 for Kansas City metro area properties
Scoring and Screening Model Reviews
Ensure you’re capitalizing on every applicant possible! Through an in-depth review of applicant screening models, from criminal and credit settings, RTI levels, denial rates and local market conditions, let Michelle’s software and industry expertise leverage one of your most critical areas of financial success – your resident selection criteria. Avoid costly and crippling Fair Housing liability and bad debt expense, while ensuring your software is set to allow your teams to capitalize on every potential applicant.
Property Consulting
Put one of Michelle’s most valued talents to work for you – troubleshooting operational challenges and analyzing the chemistry and relationships of on-site teams. This consulting service is designed specifically for underperforming or distressed assets. Michelle will assess current operations, teams, and challenges. She’ll craft a turnaround plan for leasing strategies, resident retention, financial improvements, and long-term property success.
DISTRESSED Property Management
This intensive 30-day management service for underperforming or distressed properties takes her consulting and turnaround plans to the next level. Michelle would, in essence, become your boots-on-the-ground management expert, working alongside your current team, creating the new habits critical for sustained success. Services can include recruiting, hiring and onboarding assistance.
On-Site Property Management
Need an interim-site manager to hold down the day-to-day while you find the perfect candidate? Hit the Easy button and let Michelle not only manage the site but help with recruiting, interviewing and onboarding, giving you the best advantage to a successful hire and onboarding!
KEY NOTE, Event Planning & Fundraising
Whether a large-scale, high-tech corporate event for 400 or an intimate retreat for 20, Michelle can help make your vision a reality by creating an event that brings fun, strengthens relationships, boosts brand reputation, meets fundraising and budget goals, and leaves your team members talking for years to come! Whether you need a full-fledge Event Coordinator, an MC, or a keynote speaker, let Michelle craft the perfect experience!